Sorry about that. All emails are sent to the mail address you used to register your Audioloom account during checkout or signing up. Make sure to check your spam / junk folder to see that nothing got lost in there. If you still don’t see an email from us, it’s possible there was a typo when your email was entered, or your email address has a unique domain that doesn’t accept these emails from our server.

Note: Most likely the functionalities you are looking for (downloading, licenses & activations) are available to you directly through your Audioloom account at audioloom.com. So make sure to log in and see if you can resolve your issue from there.